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Home
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Wisconsin Lawyer
The Official Publication of the State Bar of Wisconsin
September
2017
Volume
90
Number
8
Features
Top Consumer Complaints …
And What Agency Watchdogs Say You Can Do About Them
Every year, many Wisconsin residents contact the state with complaints about negative consumer experiences. This article sketches out the state’s consumer protection apparatus, identifies the most common types of complaints, and suggests best practices for consumers to work out disagreements with businesses.
By Dianne Molvig
Navigating Wisconsin’s Consumer Protection System
The sheer scope and complexity of consumer law is daunting for consumers and practitioners. Consumer protection provisions are scattered among many different statutes and administrative code chapters, but the responsibility for enforcing them rests among several administrative agencies, often with overlapping jurisdiction. Here is an overview of Wisconsin consumer protection laws, and the regulatory agencies responsible for them.
By John S. Greene
How to Privately Enforce Consumer Laws
Our justice system needs competent lawyers willing to pursue consumer law claims for individuals who have been victimized by predatory economic practices. Here is a look at a consumer law practice, federal and state consumer protection laws, and how lawyers can obtain an award of attorney fees based on the fee-shifting provisions in consumer protection statutes.
By Mary C. Fons
Opinions, Voices & Ideas
Editor's Note
A Focus on Protecting Consumers
This issue centers on consumer protection, says Erik Guenther, and looks into unfair, deceptive, and fraudulent business practices and how lawyers can help address them.
President's Message
Lawyers Promoting Good Government
Paul Swanson urges lawyers to use their unique training and skills to promote good government by political leaders and better understanding by the public.
Your State Bar
Darkness on a Sunny Day
For Larry Martin, every encounter is an opportunity to recognize what’s really important in life and to tolerate our own and other people’s imperfections.
101
Timeshare Sales: A Consumer Protection Perspective
Mary Fons provides an introduction to timeshares, describes a typical hard-sell sales presentation, and reviews effective statutory remedies lawyers can use to obtain relief for those defrauded.
Marketing
Find the Riches in the Niches: Generating New PI Clients
Having a niche practice makes it easy for lawyers to spell out their unique selling proposition, an element Larry Bodine says is essential in successful marketing.
Managing Risk
Caution: Consumer Protection Law Is Complex
Tom Watson says lawyers preparing to practice in consumer protection should steep themselves in the law of the particular focus area, such as auto fraud, home improvement, debt collection, and more.
Ethics
Guarding Clients’ Digital Information
Dean Dietrich answers the question, “Am I responsible for clients’ information if my computer is hacked?”
Solutions
Fair Debt Collection: The Search for the Least Sophisticated Consumer
To determine if communications with debtors comply with the law, Brandon Bowlin says lawyers should understand the Fair Debt Collection Practices Act and the least sophisticated consumer standard.
Technology
So, You Want To … Adapt More Non-law Products for Legal Productivity
Tison Rhine looks at software you might not have considered for use in your law practice.
Final Thought
After the Money’s Gone – It’s Too Late
The most effective consumer protection, says Frank Sullivan, consists of preventing people from being fleeced in the first place.
Also Inside
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Supreme Court Digest
Court of Appeals Digest
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Sep 01, 2017
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