Your clients are facing complex problems in uncertain times. Globalization, technology, COVID, changing regulations, and countless other factors have created confusion, anxiety, frustration, and even anger. And with Americans increasingly divided over issues related to politics, race, gender, and sexual orientation (just to name a few), people may be less likely to build immediate trust with others. In the midst of these competing struggles, it’s more crucial now than ever to create an environment of trust for your clients.
Speaker, coach, and consultant Carolien Moors will show you how to create a foundation of shared norms with your team and your clients that fosters trust, clarity, candor, and accountability. Her practical approach, combined with insights from neuroscience, system thinking, and leadership research, will encourage you to cross-examine your own “facts” and preconceived notions about others.