Current-Openings

State Bar of Wisconsin

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Current Listings

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Click below for more information about exciting opportunities currently available. You will be able to apply online or you may mail your cover letter and resume to:

Careers
State Bar of Wisconsin
PO Box 7158
Madison, WI 53707-7158​

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  • Desktop Support Analyst

    We have an opportunity available for a Desktop Support Analyst to join our information services team. This position provides end-user support and maintenance, ensuring all desktop computers are operating efficiently. Other key responsibilities include:

    • Install desktop computers, including desktop imaging
    • Perform setup and configuration to support staff additions, moves and changes to include related network, communication, phone and security configurations, logins, permissions, email accounts, etc.
    • Plan, test, schedule and perform software installations and upgrades
    • Develop and maintain standard operating procedures for hardware builds, operating system installation standards and system configurations
    • Deliver efficient helpdesk services providing first-line resolution and follow-up through the ticketing system
    • Build rapport with and elicit problem details from helpdesk customers​
    • Maintain printers and print queues

    Candidates should possess a 2 year degree or equivalent work experience in a Windows environment. Strong troubleshooting skills, the ability to work independently and a desire to deliver high-level customer service is necessary. Technical knowledge that will make you a successful candidate include:

    • Working knowledge of MS Windows operating systems and networking
    • Excellent technical knowledge of PC and desktop hardware
    • Knowledge and experience working with TCP/IP, SMTP, FTP and other networking protocols
    • Advanced knowledge of MSOffice software, email and internet systems

    To be considered for this opportunity, upload your cover letter, including salary requirements, and resume.

    The State Bar values diversity - diverse candidates are encouraged to apply.

    Apply Here

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