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State Bar of Wisconsin

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Click below for more information about exciting opportunities currently available. You will be able to apply online or you may mail your cover letter and resume to:

Careers
State Bar of Wisconsin
PO Box 7158
Madison, WI 53707-7158​

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  • Lawyer Referral & Information Services Specialist

    We are searching for a customer-focused individual to support the work of our Lawyer Referral and Information Service (LRIS) Program. The LRIS Specialist is the first point of contact to those calling our referral service, assessing callers' legal needs and making the appropriate referral to panel attorneys or other agencies within the community. In addition to responding to callers, this position will also provide program assistance to ensure that reporting and tracking procedures are in place.

    Key responsibilities include:

    • Compassionately and professionally answer incoming lawyer referral calls; actively listen to assess call for legal need and available resources. Based on the information obtained, refer callers to the appropriate panel member attorney, public agency or legal resource.
    • Enter accurate data for all calls into the State Bar database. Prepare and distribute program reports to attorney and client; track responses.
    • Ensure that panel member records are current and updated, add new panel members, and process panel renewals.
    • Research available legal and community resources, maintain directory of resources used to provide information to callers.
    • Proactively seek out learning opportunities to build a base of knowledge of the legal system, areas of legal practice, and options available to consumers.

    Candidates must be able to communicate with diverse groups of people on a wide range of issues and have the ability to non-judgmentally work with others, responding to callers in a professional yet compassionate manner. Although direct legal experience is not required, we are looking for candidates who have at least one year of experience working in a community service, human service, social and/or legal services role, and are motivated to learn. Other skills that will make you a successful candidate include the ability to quickly think through problems and provide possible solutions, prioritize work to meet deadlines and accomplish goals, and work as a team to accomplish program objectives. Bilingual (English/Spanish) communication skills a plus. Opportunities exist to attend conferences and workshops to build skills and network with peers.

    To apply, upload resume and cover letter along with salary expectations.

    The State Bar values diversity - diverse candidates are encouraged to apply.

    Apply Here

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