Is your office affected by the recent floods?
Practice411™ State Bar Practice Management
Advisor Nerino Petro offers eight tips for lawyers whose offices have
been affected by recent storms and flooding – from waterlogged
computers to wet files to connecting with clients to setting up an
office.
- Retrieving data from waterlogged
computers. If a computer is wet, cut the
electricity and unplug the computer. Do not plug the computer in until
you are 100 percent sure it is dry. The outer cases need to be removed
and if there is any dirt or other debris in the water, then the computer
will need to be cleaned before trying to recover any information. Hard
drives are particularly susceptible.
- Wet hard copy files. Place wet files in plastic bags and put
them in a freezer ASAP to prevent mold and mildew. Drying paper is a
major undertaking and is
expensive, but it gets worse if the mold and mildew are allowed to
start.
- Connecting with clients. Update your voicemail. Firms
with websites can post information on the home page. Firms might also
try to
get the word out via radio stations or newspapers that may be
broadcasting or publishing information for businesses that have been
affected.
- Handling office phones. Forward office phones to cell phones
ASAP or another telephone
line.
- Communicating with clients. Voicemail and Web site
messages should advise clients how
to contact the firm, and be sure to ask for the clients’ contact
information if they have been displaced by flooding. If possible, let
current clients know that their information is safe, and you will be up
and running again soon.
- Communicating with courts. Contact the courts if there are
problems with your files and request extensions or new dates.
- Finding office space. In
the smaller communities, lawyers can check with fellow attorneys who
have not been affected to see if they have any available space. Check
with a local restaurant, coffee house, etc. that may have a small
banquet or meeting room and see about renting it for client
consultations until they are able to get back into their offices. Check
with business clients to see about temporary space for their offices or
for meetings. In larger communities, lawyers may be able to find a
virtual office that will rent them just an office or a conference room
for a short period. The State Bar has conference rooms available for
client meetings.
- Working from home. Working from home and using remote web
conferencing tools such as GoToMeeting, DimDim, and others also might be
an option.
The State Bar has established a flood assistance bulletin board to
connect lawyers affected by recent storms and floods with each other
and lawyers who would like to offer assistance. Those needing assistance
also can contact practice management advisor Nerino Petro directly at
(800) 444-9404, ext. 6012, or email floodhelp@wisbar.org.
For more information.