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State Bar of Wisconsin

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Click below for more information about exciting opportunities currently available. You will be able to apply online or you may mail your cover letter and resume to:

Careers
State Bar of Wisconsin
PO Box 7158
Madison, WI 53707-7158​

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  • Member Records & Information Services Specialist

    The member records & information specialist is the initial contact point for providing outstanding customer service to both attorney members and the general public when calling the State Bar of Wisconsin, providing callers with information on legal seminars, publications, and products and taking orders for same, and maintaining the membership database.

    If you have the ability to deliver high level customer service, can communicate effectively with a wide variety of customers, and possess strong computer skills, we want you on our team. Candidates will possess a minimum of 2 years of customer service/call center experience. Experience with online order entry a plus.

    Major responsibilities include:

    • Resolve a variety of problems affecting members and customers by assessing their needs and identifying appropriate resources (shipping discrepancies, billing errors, address changes, legal needs etc.)
    • Accurately process incoming orders, seminar registrations, and inquiries via phone, fax or email
    • Process dues payments via phone; understand Supreme Court rules regarding membership types and statuses
    • Assist with website questions, navigation and problems
    • Work as a team to meet or exceed all departmental and organizational standards

    To apply, upload resume and cover letter, including salary expectations.

    Equal Opportunity Employer

    Apply Here

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