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    Wisconsin Lawyer
    February 01, 2005

    Inside the Bar

    Member input helps shape the development of services and products.

    George Brown

    Wisconsin Lawyer
    Vol. 78, No. 2, February 2005

    Getting to Know You

    Understanding what members want and need is critical to the Bar in formulating positions on policy and in delivering the services and products members want. That's why we ask for your input in a variety of ways.

    by George C. Brown,
    State Bar executive director

    George BrownUnderstanding how you practice, the challenges you face, and which State Bar programs and member benefits you find useful is a constant quest of State Bar leadership and staff. That is why we ask you for feedback on the WisBar Web site on emerging policy issues, such as the two recent petitions to the Wisconsin Supreme Court, one from the Wisconsin Trust Account Foundation to require you to pay $50 to the Foundation every year and one from the Supreme Court Committee on Ethics 2000 recommending changes to the ethics code. That is why State Bar presidents and I have traveled to meet with you at local bar meetings. In 2004, presidents Ballman, Burnett, Behnke, and I visited with lawyers at more than 30 local and specialty bar associations from Superior to Kenosha and from Marinette to Prairie du Chien.

    Research surveys are another way that we get to know you. Two recent surveys have helped us to better understand what you find valuable in how we deliver legal knowledge and information through this magazine and how you use technology in your law office.

    The Wisconsin Lawyer readership survey results tell us that 88 percent of respondents are satisfied or very satisfied with the reliability of the information received through the magazine, 80 percent want the magazine to continue to publish the court digests, and nearly 65 percent are not interested in receiving these digests electronically. Nearly 70 percent of respondents turn to the annual Wisconsin Lawyer Directory first when looking for contact information about other lawyers, law firms, and other law-related entities, while 13 percent use the LawyerSearch function on WisBar. The remaining 18 percent use other sources. Even if the Directory were available online, nearly half of you who responded to the survey still want a print copy because you find it more convenient to use, especially when the Internet or high-speed access is not available. Your responses to these and other questions are being reviewed by the State Bar Communications Committee and the magazine staff to determine which editorial and design changes to make in response to this survey's results.

    About every two or three years, a random sample of members is asked to respond to a survey on how you use technology in your offices. We ask you these questions so we can best determine the impact that technology has on your practice and how you can use and receive State Bar products and services. For example, previous surveys informed us that it was feasible for us to launch State Bar CLE seminars on the Internet. Highlights from the most recent survey tell us that only about 14 percent of respondents still use dial-up modems to connect to the Internet; the remainder use faster connections, such as DSL, T1, cable, or ISDN. Forty-five percent report that you use the State Bar Web site, WisBar, to conduct online legal research, such as case law retrieval. More than 50 percent want an electronic legal forms bank. The beginnings of such a forms bank can now be found on WisBar, where the State Bar real estate forms are available in Word, WordPerfect, PDF fillable, and OmniForms.

    The best way for the State Bar to improve service to you is to understand the problems and challenges you face. Let us know what they are through your letters, by responding to surveys, by using Web site feedback buttons, and by visiting with us when we attend your local bar meeting.


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